Support Accepted and banned at same time :)

[Pixel]

Good morning, I'm sorry for bothering you but I was waiting for my account to be approved and now I get the welcome message where i'm invited to introduce myself but and set an avatar but meanwhile my account is also banned for spam. What happened? Thank you very much


User state: Valid
User is banned
Latest Spam Trigger Log Matches

• Apr 11, 2021: @Pixel (Valid - User is banned) - Moderated
  StopForumSpam matched (username: 3)

 

[Fecoms]

Your account is active and functional.