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Are customers always right indeed?
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[QUOTE="funmi, post: 120511, member: 38880"] There is this general saying that I grew up to know and hear from people that " customers are always right". Many people believe in this quote and this quote has made business owners not to be in total control of their businesses. That is why I have actually brought this topic up to ask people if customers are truly and always right while the business owners are not right or wrong. How will customers be always right? Can't they make mistakes? Are they superior over the business owners? Why can't they be wrong? Are we saying this to persuade our customers or to make them feel important? This and many more questions keeps coming to my mind when ever I remember this quote. Please, are customers always right? Let me hear your view about this matter. Thanks. [/QUOTE]
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