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Best ways to gain more customers.
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[QUOTE="Jasz, post: 243735, member: 61772"] After getting your business out there, another important thing to do is to ensure you have a good customer service unless you're lucky enough to own a business that provides what people want and need, your customers are doing you a favor by buying from you. No matter how good your product is, new customers always want to know more, your good relationship experience with them will keep them coming. You can make sure they know how much you appreciate them by providing great customer service. Good customer service can benefit your business in many ways: it helps retain customers, it keeps customers happy, and it helps attract new business. Customers who feel valued are more likely to continue doing business with you and tell their friends about their positive experience with your company. In fact, according to this study by American Express, almost nine out of 10 U.S. consumers say they've stopped doing business with a company because of poor customer service. So what exactly makes good customer service? First, listen to your customers' concerns and needs and address them quickly and efficiently. If one of your employees takes too long to help a customer or doesn't help, you should get them orientated. [/QUOTE]
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