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Brand Attachment Role in Invoking Targeted Emotions in Consumers
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[QUOTE="Ayuba Ernest, post: 251514, member: 70169"] People have all sorts of relationships with brands. Some are based on utility – the brand gets the job done and that’s that. Others are based on more emotional factors, such as trust, respect, or even love. In fact, brand attachment – the emotional connection consumers feel towards a brand – plays a big role in driving consumer behavior. Studies have shown that brand attachment can lead to brand loyalty, positive word-of-mouth, and even brand advocacy. So why does brand attachment matter? Because it leads to targeted emotions in consumers that can be harnessed by marketers. For example, let’s say you’re a car company. You want people to not only buy your cars, but to feel good about doing so. You want them to feel the emotional joy of owning a shiny new car. In order to achieve this, you need to create a brand attachment. You need to make people feel like your brand is part of their identity. You need to create an emotional connection. Fortunately, there are a few key ways to do this. One is to focus on building trust. This can be done by emphasizing your brand’s values, being transparent, and delivering on your promises. Another is to focus on customer experience. This means making sure your customers have a great experience every time they interact with your brand, from the moment they see your advertising to the moment they drive their new car off the lot. Finally, you can focus on creating a community around your brand. This means giving your customers a way to connect with each other and with your brand. It could be as simple as creating a Facebook group for your company. [/QUOTE]
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Brand Attachment Role in Invoking Targeted Emotions in Consumers
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