CALVINDOL
VIP Contributor
It is nothing new that a business organisation must have a good and positive customer service but there is a difference between having a customer service and having an efficient customer service because the business organisation indeed may have customer service but yet the customer service may not be efficient . In order to know whether your business customer service is efficient and conducive for customers and clients to come in and patronize the business it is absolutely necessary that you know the key ingredients of a good , efficient, and positive customer service . First and foremost a good customer service is known for its timeliness , when a good customer service is timely it definitely shows that the business organisation is always there to satisfy the needs and wants of its encountered clients and customers . Second of all an efficient customer service must be consistent. By consistency we mean that the business organisation does not fluctuate in its services to members of the public but rather it is always there and ready to satisfy the needs and wants of members of the public .
Finally a good customer service must be informative . The informativity of a customer service , absolutely helps customers and clients to have the full details of a particular business products or services before going ahead to purchase or buy it .
Finally a good customer service must be informative . The informativity of a customer service , absolutely helps customers and clients to have the full details of a particular business products or services before going ahead to purchase or buy it .