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Common Reasons Companies Lose Customers?
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[QUOTE="Abigael, post: 237407, member: 25357"] [SIZE=18px]Businesses loose customers because of many reasons. Some of them are; [/SIZE] [LIST] [*][SIZE=18px]Poor communication when serving them. Customers will not tolerate where they are not treated well. They prefer to patronize people who treat them with respect. So all businesses should train their employees on how to handle customers. [/SIZE] [*][SIZE=18px]Unfair product prices - if your business products are not affordable to your customers anymore, you will likely loose them. Especially if you are selling to low income customers and you have not adjusted prices to suit them. They will stop patronizing you and go where they can afford goods. [/SIZE] [*][SIZE=18px]Low quality products - in locations where customers have a higher income, most of them will check on the quality of your goods rather than the price. So if you end up offering low quality products, you will loose the customers. [/SIZE] [*][SIZE=18px]Poor reputation and bad reviews from other customers - the feedback that your previous customers have about your business is very crucial in attracting new customers or making the old ones go away. If you have a good reputation, you will attract new customers because old ones will refer them. But a bad reputation will keep the new ones away and you will even loose the existing ones. [/SIZE] [/LIST] [/QUOTE]
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