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Common Reasons Companies Lose Customers?
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[QUOTE="Richee84, post: 237468, member: 42448"] There are so many reasons a company losses their customer and some of those reasons can be discuss below. Poor customer service, there is need for every company to have a robust and strong customer relationship or customer service. This go a loan way in the success of the company and when a company lack good customer service, the company may tend to loss it customers. Customers relationship is very key to a company success. Availability of products, the availability of the company products is also a very good reason that can affect the behavior of a customer to the company. When there is always availability of good, customer tend to be more constant in there buying habit with that company since they are very sure they will get the product they want in that company whenever they need it, but when customers discover that their product is not always available to them, they may stop patronizing that company and move to where they can easily get the product. Quality of the product, the quality of a product matter a lot in retaining customers,. Customers will always want to go to the place they will get good quality for their money and run away from company that sell low quality products. [/QUOTE]
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