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Common Reasons Companies Lose Customers?
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[QUOTE="Augusta, post: 238948, member: 25283"] Some companies first don't realize how powerful the consumers are in or to their businesses so they treat them shabbily and ofcourse this will come with a negative response from the customers which will mean losing them as they would stop patronizing the business. it sometimes seems that some businesses don't realize how competitive the business terrain has become some don't pay attention to the complains and suggestions of their customers to make amends and improve. When customers wishes are not granted it becomes a loss to the company or business because such customers would move away. selling inferior products: This is another area by which a business would lose customers, when once some customers realize that you offer them mostly inferior products and sometimes in the price of the original products then your business is about to be dumped and this might just be you ruining your business because you have soiled your reputation and it will you a lot to redeem your image to get back customers. high price: When you sell your products at a higher price than what is obtained in most stores and the customers gets to know about this, bet believe that you are driving them away from your business. [/QUOTE]
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