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Common Reasons Companies Lose Customers?
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[QUOTE="Setho, post: 239310, member: 29023"] There are some people who do not know how to be able to manage customers and even if they are going to experience a big bloom , after sometime the customers are going to start going back to their competitors . There are some companies who do not take the simplicity of their products very serious . The customer is definitely going to avoid buying your product if they are going to have to read the manual so many times before they are going to understand how to use it or it is going to require that they should purchase additional requirements before they can be able to understand it . It is very important that you should make your products to be as simple as possible . You should also create effective customer support and you should always create an avenue whereby customers are going to understand that there are complaints are being heard . There are some things like delivery issues or product packaging details that you are always going to be getting all the time which is not entirely your fault but you should try as much as possible to explain to them and be empathetic towards how they feel . [/QUOTE]
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