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Business strategy
Customers retention_Meaning and importance for small businesses.
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[QUOTE="CALVINDOL, post: 305869, member: 43757"] It is really necessary and important in business organisations do not focus on collecting the income and a wealth of their customers and clients and but rather be very much focus on retaining them. Majority of business organisations usually find it very hard for customers and clients to be returned as expected and as planned and in one way or the other it can definitely be hard for business organisations to return potential customers and clients and the possible reasons why they are not able to retain potential customers and clients is because they do not sell and rent out the right quality goods and services. Even if the business organisation did start at selling and rendering quality and efficiency goods and services, they did not make sure to keep on doing that but louder as time goes on they begin to sell negative and low quality goods and services which in turn kill the interest and do not entice the taste of members of the public. [/QUOTE]
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