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Business strategy
Dealing with customers in a respective and proper way.
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[QUOTE="Phantasm, post: 345024, member: 94599"] Every business must treat its customers with respect and in the right way. For better customer service, listen actively to your client, show politeness as well as a patient attitude, empathy and providing solutions then follow up. To actively listen means to hear complaints and understand other people’s points of view. Maintaining polite and calm behavior even during difficult moments reduces tensions. This way, one can relate with clients at an individual level. The important part is quick problem solving plus effective communication. Lastly, following up ensures customer satisfaction and repeat business. Finally, positive relationships can only be built through respecting customers along with employing empathy and exhibiting professionalism leading to business success too. [/QUOTE]
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Dealing with customers in a respective and proper way.
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