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Dealing with rude and frustrating customers
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[QUOTE="Thosynho, post: 79263, member: 27662"] Have you experienced how some customers are very rude and frustrating? There is this saying that customers are always right and you wonder is this statement true? So whatever customers do is right? I like to analyze some reasons why some customers are rude to business owners. 1. When the business owner is small in stature. Some customers look down on entrepreneurs who are having small stature as apprentice. 2. The way the business owner appears or dresses. When you appear unkempt, customers may address you anyhow. 3. Some customers are uncourtesy and naturally rude due to poor upbringing. [/QUOTE]
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