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How Do You handle "customer is always right" in your business?
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[QUOTE="Yhubee, post: 218998, member: 69704"] We all know this common adage in business "customer is always right" What can we say about this ? Is the customer always right indeed? Some business owners take this matter very serious even to the detriment of their employees,some will treat their employees badly because they want to please their customers. I understand that customer satisfaction is very important in business but should this be done to the detriment of the employee? I believe there's a way to bring satisfaction to both parties. Please what's your take on this? [/QUOTE]
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How Do You handle "customer is always right" in your business?
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