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How to best deal with negative reviews from customers.
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[QUOTE="CALVINDOL, post: 276735, member: 43757"] It is absolutely very necessary for business owners and business managers to give a key sense of attention and concentration towards reviews and comments made by others concerning their business. Most of the times when negative reviews are being made by members of the public concerning your business, it could literally be the cause your business sells and renders fake and low quality goods and services and so because of this you might end up losing a whole lot of potential customers and clients. On the other hand when members of the public make positive reviews and comments about your business practices towards them it simply shows that what your business sells or renders is of higher quality and effectiveness and also your business may also have good and effective customer service I totally make the business environment conducive and comfortable for members of the public to patronize. But even with that, does it mean that all negative reviews and comments made by members of the public are as true as they claim to be? As business owners and business managers we should always understand that reviews and different from rumours aired by gossip made by competitive and rival companies and businesses, who in one way or the other at trying to drag your business progress to the mud. For example you may get to hear people saying that your business sells expired products of goods, but deep down you do know that your business never sells or renders such, so in such a situation such reviews are rumors. [/QUOTE]
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