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How to best deal with negative reviews from customers.
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[QUOTE="Axis, post: 285419, member: 66672"] First of all as a business owner or a business manager you should totally understand that not all reviews from customers and clients from members of the public are true and should be taken serious because majority of them end up being rumours. That is why it is advised for a business manager or a business owner to be hundred percent confidence in the product or in the services in which his or her business provides or renders, when you are confident you definitely give no room for doubt that your product or service is in which your business provides or sells is absolutely the best or among the best there is. In a case where reviews keeps coming in that your business product is totally ineffective, you may consider upgrading your business product if you are the producer of it, but in a case where you are into the producer of the product you can speak to the manufacturer thereby giving him more enlightenment on what individuals and members of the public thinks about the product he or she manufactures, in this way you are not only helping him or her but also helping yourself to meet the needs and wants of customers and clients as expected or planned. [/QUOTE]
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How to best deal with negative reviews from customers.
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