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How to exceed customer's expectations with keeping promises
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[QUOTE="Augusta, post: 302896, member: 25283"] One of the best ways to give customers good service delivery is by keeping to the promises you had promised. Because the promises were to benefit the customers they will never forget So you need to show you were not trying to use any gimmick on them by keeping to your words So how can you keep to your promises as you had made to your customers Make only realizable promise Start with only making promise that you can pull through with. Avoid putting yourself in a tight corner by making any bogus promise Focus on the promise Don't try to mix things up and make accomplishing the task of delivery your promises cumbersome. Focus on the promises you made and make it real. Give promises around your brand and service that are tangible. You would do better with any promise that has to do with your business, brand or service. This is because you wouldn't want to tarnish your image. This will help you swiftly do what you had promised and even more. So fixed your promises around what concerns your business Set up a reminder You can use any tool or software that can help remind you of the promise you had made to your customers especially if you were to execute on a specific date. [/QUOTE]
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How to exceed customer's expectations with keeping promises
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