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How to get more customer patronages
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[QUOTE="Chibson, post: 206993, member: 27553"] Customer retention in business is not a rocket science and of course it is one of the most important aspect of any business because your ability to retain your existing customers will give you room to attract new customers. One thing about humans is that when they see that a lot of people are patronizing your business they will definitely try to patronize you. It is quite very much important for you to know how to return your existing customers. There there are many strategies or ways in which you can use to retain your customers and as you have stated the friendliness is one of them. Being friendly to your customers is very important and it is always very necessary for you to ask them about your family. this is very much important because when you ask someone about the welfare of their family they will definitely take you as a friend and will patronize you. For big businesses it is very much important for you to have an avenue in which you can use to seek the opinions of your customers in any business decision you want to take. [/QUOTE]
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