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How to handle rude customers.
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[QUOTE="Doradorwa, post: 78218, member: 27124"] I've read people response to this thread and I'm sorry my opinion is different... As a business owner taking rudeness from customer must be limited... If a particular customer is fond of harassing you or any member of your staff you have the right to tell such customers to leave politely... It's your business and if you continually say that customers is always right you might later get depressed for not reacting to the verbal abuse and this might hurt your self esteem. [/QUOTE]
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