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How to resolve workplace conflict as the business manager.
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[QUOTE="Abigael, post: 292419, member: 25357"] Dealing with conflicts within a workplace is one of the hardest jobs for a manager. You have to be so good at communicating with them and understand conflict resolution for this. But it helps a lot to consider this precautions; [LIST=1] [*]Don't be biased, listen to both parties equally. [*]Avoid embarrassing them in front of their colleagues or customers, solve the issue privately. [*]Hear both sides, don't just take the opinion of one person. [*]Call for witnesses who saw the conflict, they might have an impartial view of what went on. [*]Solve the issue as soon as possible. Don't let it grow into a grudge between the employees. [/LIST] [/QUOTE]
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How to resolve workplace conflict as the business manager.
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