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[QUOTE="Chibson, post: 207006, member: 27553"] Very good points. anyone that really wants to succeed in any business must know how to retain customers and of course make more customers. when you return your customers there is a possibility that you will gain more customers because like I have stated before, when people start buying your products then there is a possibility that more people will follow suit. Friendliness is very important in business like I stated and if you are really friendly to your customers then there is a possibility that they will always patronize you especially if you're running a small business. Og course the big businesses may not actually have the opportunity to be friendly to their customers but they cannot always make decisions that will positively affect their customers. Producing quality products is very much important. It is always very important that you prefer quality to quantity because that is what many customers always look out for. When your customers trust your business or products there is a high possibility that they will always patronize you no matter the competition. This is one of the strategies many businesses must use to be above their competitors and make a whole lot of profit in the long run. [/QUOTE]
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