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Business strategy
Prompt Refunds to Customers: Impact on Business Reputation.
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[QUOTE="saoussen5765, post: 343230, member: 75161"] It is proper for a business to have a sound refund policy and be sincere enough to stick with it. That being said, a business should have the need for refunds as less frequent as possible. That's to say they must be meticulous and transparent. But when it is inevitable, don't let the customer stress to get the refunds. It is easy. Tell the customer the specific time it would take for the business to effect the refunds and ensure it is done within that timeframe. [/QUOTE]
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Prompt Refunds to Customers: Impact on Business Reputation.
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