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Business strategy
Strategies businesses can use to increase customer retention
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[QUOTE="Augusta, post: 343797, member: 25283"] You have given a detailed explanation on how this could be achieved. We can always have loyal customers and have them retained for a long time. One can offer rewards programs to incentivize clients and customers to keep them coming back. Offering discounts on purchases is one great way to achieve this Another is to improve the customer service of the business. Customer would always want to come back ti a business that provided exceptional services, respond quickly when they have questions or complaints etc [/QUOTE]
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