What are the qualities of a great property management firm?

Jasz

VIP Contributor
If you're looking for a property management company, it's important to get the facts before you hire. Here are some qualities of a great property management firm.

They have experience managing properties like yours. The most important thing to know about your potential property management company is what they've done in the past. They should be able to show you examples of how they've handled similar situations or properties.

The best way to do this is by visiting them in person and talking with their current clients. If that's not possible, ask for referrals from other landlords who use the same company or contact local real estate agents who work with them.

They have an established track record of success. A good property management company will be able to show you how they've been successful in the past and how they plan on continuing their winning streak with your business.

A good way to check this is by asking for references from previous clients, especially if they are local businesses and professionals such as lawyers, accountants and architects who may have worked with them in the past and can speak about their professionalism and integrity with confidence.
 
Choosing the right property manager is an important decision. A good property manager can help you make the most of your investment and protect it from damage, but a bad one can cost you money, time and headaches.

If you're in the market for a property manager, here are some things to look for:

A strong track record. Look at the company's references and ask about their experience working with landlords similar to you. Ask about their experience with managing properties in your area and whether they have a good understanding of local laws and regulations.

A good relationship with local authorities. Landlord-tenant laws vary by state, so it's important that your property management company has experience navigating these waters — especially if there are issues like evictions or rent control that may require legal action.

An active presence in your community. The best companies go beyond just managing properties; they have community outreach programs that support tenants and landlords alike through workshops, educational events and networking opportunities.

Experience managing rental properties of all sizes and types. If you have a small single-family home in need of basic maintenance, as well as an upscale apartment complex with several hundred units, make sure your prospective property manager understands both types of properties (and everything in between).
 
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