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What does an excellent customer service entail?
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[QUOTE="Etini, post: 342062, member: 90141"] An efficient customer service is a vital bedrock of any business. It helps to build trust among patrons and potential patrons of a business. To get things clear, an excellent customer service is far beyond being courteous. What makes a good customer support service? 1) In-depth understanding of products and service offerings of the company: An efficient customer support system must understand what the business deals on intoto to be able to support customers. 2) Personalized Service: N excellent customer service doesn't offer generic services but highly specific support that addresses the needs of customers according to their personalities. 3) Going the extra mile: A good customer support system would make a push to see how they can solve the problems and complains of customers beyond basic approach. [/QUOTE]
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