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What does an excellent customer service entail?
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[QUOTE="Mikes smithen, post: 342886, member: 90053"] Customer service in a business organization is absolutely important and necessary and although majority of businesses today do not see they need to maintain good and excellent customer service but to be sincere and honest it is a very important necessity. Good and excellent customer service in a business and tells that it must be timely which of course means that it shouldn't take time in responding to customers and clients especially information that are crucial. A good customer service must be attentive and must make sure to listen to every information as well as question the customer has to ask and measure to provide answers to them. A good customer service must be efficient which of course involves that customer needs and wants must be satisfied and in the case of "badly so good to customers", quick and fast rectification must be done. [/QUOTE]
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