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Which situations should you deny serving a customer?
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[QUOTE="Etini, post: 340927, member: 90141"] The ultimate goal of any business is to serve their customers and they make this a priority. But there are certain situations where a business has no choice but to completely turn down a customer. Examples of such situations are: 1) When serving that customer poses a security risk to the business, staff and general security. Some customers by their disposition and behaviour pose a threat to the general security of everyone involved. A business should promptly turn such customers down. 2) When serving a customer poses a health risk to parties concerned: A customer that is exhibiting signs and symptoms of a publicly dreaded illness should be turned back and not allowed access into the business premises. 3) Policy Violations: Every business has it's own policy and a customer that intentionally violates these policies can be denied service. [/QUOTE]
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Which situations should you deny serving a customer?
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