Augusta
VIP Contributor
it is always good to get feedbacks from customers that have patronise periodically.This is to help you know how you are faring with your customers and know what they want and how you can go about to satisfied them
They are many ways by which you can get feedback from your customers and they are:
Customer feedback surveys.
You can have a typed and self framed questions in a form of a survey for customers to filled out.
Email and customer contact forms. .You can also email your contact forms to the customer to get their feedback on the products bought.
Usability tests and Exploratory customer interviews.
This is another avenue for getting real feedbacks from customers. Have a little exploratory interviews with the customers.
There can also be feedback from customers on Social media,On-site activity via analytics and even Instant feedback from the business website. Getting feedbacks from customers is very necessary for business growth.
They are many ways by which you can get feedback from your customers and they are:
Customer feedback surveys.
You can have a typed and self framed questions in a form of a survey for customers to filled out.
Email and customer contact forms. .You can also email your contact forms to the customer to get their feedback on the products bought.
Usability tests and Exploratory customer interviews.
This is another avenue for getting real feedbacks from customers. Have a little exploratory interviews with the customers.
There can also be feedback from customers on Social media,On-site activity via analytics and even Instant feedback from the business website. Getting feedbacks from customers is very necessary for business growth.