No body is above making a mistake especially if it isn't intentional if your business is into getting orders from customers to later deliver the products to them, you will encounter some wrong deliveries in the course of doing this.
So how can you tackle wrong orders deliveries
Start with understanding the mix-up you did. Apologise to the customers to calm them now.
Cross-check your delivery and try to get it right this time
Go ahead to offer a solution by reshipping them rightly now or delivering the right item's
Follow up the whole process to be sure the customers is satisfied this time around. They have gotten what they wanted
Resolves not to have future issues.
So how can you tackle wrong orders deliveries
Start with understanding the mix-up you did. Apologise to the customers to calm them now.
Cross-check your delivery and try to get it right this time
Go ahead to offer a solution by reshipping them rightly now or delivering the right item's
Follow up the whole process to be sure the customers is satisfied this time around. They have gotten what they wanted
Resolves not to have future issues.
