How do you communicate with customers in another language ?

There are a lot of people who have been successful with their own businesses in such a way that it has even become more than local. The aim of every business is that one day they should be able to receive others from international clients and be able to process and sell it to them . One of the ways in which you can be able to achieve this is through social media but then there are some people who English is not their primary means of communication . We all know that English is the most popular language and as such most people in social media tend to use it but then you are always going to try to avoid a situation whereby some customers are going to be feeling left out .
1. Create another page. You can always have the option of creating another different social media page that is dedicated only to your customers in that particular country. In that pic you are going to be posting strictly on their own language and if possible hire a social media manager that is their own language.

2. Hire a translator . If you cannot afford to hire a social media manager then you should hire a translator who is going to be translating your post to them every time you have created one.
 
Top