LifeBalanceNDIS
Member
Verifying individuals' identities is one of the ways the National Disability Insurance Scheme (NDIS) protects their privacy.
For support with your NDIS plan, reach out to us at Life Balance NDIS Plan Management.
- Initial Contact:
- Request for evidence of identity documents and information.
- Purpose: Completing identity confirmation.
- Conducting face-to-identity check to verify the person matches the provided identity documents.
- Child Representative or Nominee:
- Evidence of identity required for child representative or nominee.
- Identity Confirmation:
- Periodic need to confirm provided identity documents and information.
- Example: Confirmation of driver’s license details with relevant state or territory authority.
- Security Checks:
- Questions asked during visits, phone calls, or online contact.
- Purpose: Verifying the correct person.
- Ensures information safety and privacy by preventing unauthorized access.
- Name Change:
- Request for evidence of name change.
- Confirmation of identity for the new legal name.
- Requirement of a linking document such as a Change of Name Certificate.
For support with your NDIS plan, reach out to us at Life Balance NDIS Plan Management.