How to get more customer patronages

[Jamoflondon]

In any business that one might choose to do for a living. It is important to have patronage because there is actually no usefulness of having a business entity when you do not have customers that patronize you.

Most of the business owners in this part of nigeria do not really have the skills to get their clients coming back for more and the reason is because they have failed to realize how important it is for someone to have so much customers. I mean, whatever you choose to sell, it is not meant for you, it is definitely for the people that will come and buy them, so why not work on attracting them to come for them.
That should be your motivation if you ask me.

According to my research, I can certainly tell you that these few ways will definitely work if you can practice them.

1. Friendliness
2. Be accommodating

1. Friendliness: This is very important because this is the first thing that will encourage the customer to buy from you, it even work in some cases where the client does not initially have the aim to buy but with the way you are friendly with them, it might change the person’s mind.

2. Be accommodating: You have to be able to show to your customers that you are always ready to be there for them whenever they need your services. After all, Customers are always right.

 

[btaliat]

Getting more customers is the aim of every customer. There are many means sellers have imoloyed to make sure that this aim is achieved. You have highlighted some of the measures. I will only add few things to it. We need to make sure we sell quality things to our customers. This will help us to drive more customers. They will be the one that eill even be referring more customers to us. And also, we need to make sure that we go after customer feedbacks. We need to understand their plight and take heed to their advice whether it is good or not.

 

[Sherman198]

Inorder to get customers to patronize you, you have to be selling what they need. If you are selling what people needs, no doubt, you would definitely be seeing people coming around to buy stuffs from you.

That's why it's encouraging to do market Survey before you even to open up your business in any place. Because if you mistakenly open your business in a wrong area or spot, this might stop your business from being lucrative. When you conduct your research effectively you would have a good idea of what kind of business would move and sell, at the spot your willing to up your business.

If people that owns a business complains that they are not making viable sales, they should ask themselves if they are selling what people wants or needs. If you fall behind those things, you are going to eventually close down business.

 

[Sotherefore]

Thanks for sharing.. this is very important for every business but I believe this should only goes to the employees you are employing into your business because they will be the one to deal with customers directly , except the business is the type of business that can be run by a single individual which probably may be the real owner of the Business.


A situation in which you have a business and this business need an employee then when you are employing people you need to look for these characters in them because those are the ones that will deal directly with a lot of your customers , as it is not the best to employ people that can't maintain a friendly conversation with clients and customers...

If I am running a business the most important thing I will always try to do is to always deliver a good quality service to people who In one way or the other are coming to patronize me because delivering a good quality service will make them sees you as a potential business partner..

A situation in which you are delivering a low quality product some people may not likely to patronize you again because they might consider you to be a dubious business man.

 

[Mellorando]

Successful business owners know that maintaining strong ongoing relationships with customers, gives their business a solid base of sales to count on. It is what drives loyalty. Relationships inspire customers to make a purchase, and another and another. Loyal customers keep your revenue flowing. In fact, loyal customers spend 67 percent more than occasional customers, which is why focusing on repeat business is a necessity.
If you want loyal customers, amazing customer service is a must. A customer evaluates every interaction he or she has with your staff and makes a judgment call about your service. When a customer waits in line, makes a return, calls about a broken product after a purchase, asks a question on Facebook or works with an employee to find the perfect gift in your store – they’re keeping score. That means your in-store staff must be friendly, helpful and efficient; your customer support team should be easy to access and able to solve problems in a timely fashion; and your business should work to answer questions quickly – even on social media. Research shows customers want service via social media, and they expect a quick response. Forty-two percent of consumers expect a response on social media within an hour, and another 32 percent expect a response within 30 minutes.
Another best way to keep customers coming back is to reward them for their loyalty. Set up a loyalty program that gives customers discounts, gifts and exclusive offers. According to a Bond research, 71% of consumers who are members of loyalty programs say membership is a meaningful part of their relationships with brands. Why do loyalty programs work? Customers want to feel appreciated. After all, they can choose to spend their money anywhere, and they’ve chosen you. That’s not a small gesture, so you should return the favor through a loyalty program.
Lastly, think about this when your mom gave you advice as a teenager, you rolled your eyes, got defensive and probably said something like, “She doesn’t know what she’s talking about.” Sometimes businesses react to customer feedback just like a teenager. They don’t want to listen to valuable advice especially if it’s something you don’t want to hear. Every business should make an effort to collect feedback from customers and listen to it.
If customers complain about the poor layout of your store, for example, fix it. Once the improvement is complete, tell customers about. When retailer Kendra Scott made changes in response to customer feedback, the email below detailing the improvements went out to every customer. It’s a great way to show customers that you’re not only reading their feedback, but also acting on it.

 

[Chibson]

Customer retention in business is not a rocket science and of course it is one of the most important aspect of any business because your ability to retain your existing customers will give you room to attract new customers. One thing about humans is that when they see that a lot of people are patronizing your business they will definitely try to patronize you.
It is quite very much important for you to know how to return your existing customers.
There there are many strategies or ways in which you can use to retain your customers and as you have stated the friendliness is one of them. Being friendly to your customers is very important and it is always very necessary for you to ask them about your family. this is very much important because when you ask someone about the welfare of their family they will definitely take you as a friend and will patronize you. For big businesses it is very much important for you to have an avenue in which you can use to seek the opinions of your customers in any business decision you want to take.

 

[Caramelle]

To gain loyal patrons to your business, you need to provide value-added services or products that will make it difficult for them to shift to your competitors. This means making sure that you are offering high-quality products that match their needs and also provides extra benefits, This will usually include providing satisfying experiences when they visit the store. The store must be clean, comfortable, and inviting. The staff must be friendly, considerate, and respectful. The entire experience from shopping, ordering, to delivery must be seamless. Customer is king/queen because, without them, the business is nothing. It's quite common for businesses to pamper their top customers and give them special gifts on some occasions.​