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[QUOTE="Alexandoy, post: 201012, member: 25510"] Most of the retirees with a job in our town are into call center. They say that handling calls is the easiest for old people since you have a knowledge in a certain field as per your work experience. Talking with a caller is not really difficult although you need a lot of patience because sometimes a caller can be insulting you. However, based on my personal and informal survey of call center agents, the stress in the job is so great that they suffer psychosomatic illness - sickness brought by stress like migraine and acidic stomach. Some of those who quit call center work said that they will never come back to the call center. To be frank, I have plans of working in a call center as an agent. I agree that it is easy to earn and easier to handle the job because I have expertise in the technology particularly computers. However, I am afraid that insults can get to my nerves and I might just be suspended if I would retaliate to the insults of the caller. [/QUOTE]
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