Nova
Active member
Most of the shops have the policy to refund something if the client has bad product or have some of the issues. In some nations people can refund the product even if they don't like it within the 30 days. And the refund for such type of the products can be pretty much pain for the business. But if the nation or the system has some of the policies then we have no option than to give it away. When it comes to giving the refunds, that there are some of the process that needs to be followed and people have to go through those processes for it to work.
In such case having your staff and yourself trained for such type of the system can be a good option. And you can learn how to tackle the customers. Most of the time the workers in your department does not have a clue on how to manage the refunds. So you have to find out the policies of company, store and the local policies in the consumer market to know about it. I think this is one of the difficult policy related skill people need to focus on. I personally have found myself in pretty tough situation learning about refunds within business, especially when paypal is something we have to deal with.
Train your staff and yourself for this skill so that you wont have issue handling the refunds.
In such case having your staff and yourself trained for such type of the system can be a good option. And you can learn how to tackle the customers. Most of the time the workers in your department does not have a clue on how to manage the refunds. So you have to find out the policies of company, store and the local policies in the consumer market to know about it. I think this is one of the difficult policy related skill people need to focus on. I personally have found myself in pretty tough situation learning about refunds within business, especially when paypal is something we have to deal with.
Train your staff and yourself for this skill so that you wont have issue handling the refunds.
