Tips that would guarantee success for a phone engineer.

[Etini]

Everyone has a mobile phone. This has created a demand for mobile phone engineers. These are people who analyze faults in mobile phones and fix them. Once in a while, people's phones develop minor or major faults. This means that phone engineers are highly sorted for. So many phone repairers started out doing very well but fell out at some point. Here are tips to help you do well as a phone repairer without going into extinction
1) Be sincere to customers: If the issue in a particular phone brought to you is beyond your capability, be truthful enough to let the customer know and refuse the job.
2) Deliver your work at the agreed time: It is important to deliver jobs on the agreed schedule between you and her.
3) Stay calm always: Sometimes the pressure from customers might make you want to be emotional and start doing things with emotions. You need to stay calm and focused.
With these tips, you can make it as a newbie phone repairer.

 

[Jasz]

1. Remember that phone engineers are not only technical experts, but also human beings. They are the key link between you and the customer, so they need to be treated as individuals who are different from one another.

2. Always pay attention to customers' problems and try to solve them in a timely manner. This is especially important when dealing with difficult customers who may be upset or angry after receiving bad service from your company or its employees.

3. Listen carefully and ask questions if necessary; this will help you understand what the customer really needs and how you can best provide it for him or her.

4. When providing technical support, always make sure that your customer is completely satisfied with your work before letting him or her go.

5. Be creative. Creativity is a great quality that everyone needs in order to be successful in life. Creativity helps people think out of the box and come up with solutions that are unique and innovative in nature so that they can gain success in their field of work as well as life in general.