Why is customer services important to a business?

Imran Noori

Verified member
Most businesses have customer services which are available 24/7 and are solving customers' problems when they contact them.

In my opinion customer services is very important for every business because when you sell your products or services, after that you should also consider the post-purchase phase.

As a business owner you can provide different ways to your customers to contact with you in order to solve their problems, you can use a phone number, email address, WhatsApp number and chat support on your website.

Is 24/7 customer services essential for businesses?
 
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