CALVINDOL
VIP Contributor
It is almost unthinkable for business owners and business managers to not be honest to be our customers and clients and in fact being honest and sincere and also showing a sense of transparency to your customers and clients is absolutely One strategy of winning their trust and loyalty. Studies and research have shown that customers and clients are more likely to patronize a business owner or business manager who is 100% transparent and truthful with them. But the big question here to ask is, should businesses be hundred percent honest to their clients and customers? Well in my own perspective and view being honest to your clients and customers is good but sometimes keeping some secrets about your business to yourself can also be good to some extent. There is absolutely no business that does not have a confidential secret in which it does not want unauthorised individuals to know about. And even if these businesses do have employees and workers, the employees and workers themselves also try to not speak out this confidential information to unauthorised individual and that is part of their fiduciary duties as organizational employees.
It is pretty possible for business rivals and business competitors to disguise as clients and customers to a business, just to steal necessary informations and confidential secrets from such business in other to tear down and make theirs the only surviving business. You must hundred percent be attentive and explainative in answering any question imposed to you by your clients and customers but you must be careful never took over answer them.
It is pretty possible for business rivals and business competitors to disguise as clients and customers to a business, just to steal necessary informations and confidential secrets from such business in other to tear down and make theirs the only surviving business. You must hundred percent be attentive and explainative in answering any question imposed to you by your clients and customers but you must be careful never took over answer them.