niche
Verified member
One of the largest indian crypto exchanges is not providing customer support, they are not releasing a very small amount of BTC which I received using their BTC address and they are also not replying to the support ticket for more than 7 days . Since the crypto exchange office is located 6-7 km from where I live at present, I am considering visiting their office to get the matter resolved. Has anyone visited the office of any crypto exchange if they are facing a problem with customer support or are not able to access their funds? If yes, were they able to get the matter resolved visiting the office of the crypto exchange?