Etini
Valued Contributor
When a business has strong relationships with it's customers, that has the capacity to elevate the business to grow rapidly and become more profitable. But how is customer relationship built in a business? Here are some practical steps:
1) Establish open communication channels between the business and the customers: The business should always communicate with it's customers and also have a channel that the customers can communicate back with the business for the customer relationship to be established.
2) Tailoring products and services to suit particular needs of individual customers: When a customer feels that the business addresses his or her needs exactly how they want it specifically, they build strong bonds with the business and the customer relationship becomes stronger.
3) A business should demonstrate transparency with the customers: When the customers feel like they can trust the business to be sincere, they build relationships with the business that lead to sustained patronage.
1) Establish open communication channels between the business and the customers: The business should always communicate with it's customers and also have a channel that the customers can communicate back with the business for the customer relationship to be established.
2) Tailoring products and services to suit particular needs of individual customers: When a customer feels that the business addresses his or her needs exactly how they want it specifically, they build strong bonds with the business and the customer relationship becomes stronger.
3) A business should demonstrate transparency with the customers: When the customers feel like they can trust the business to be sincere, they build relationships with the business that lead to sustained patronage.