How to settle disputes amongst staff in the workplace

[Augusta]

Where there are gathering of humans there will be issues that might be minor or major. It is of essence that a company thinks in this direction and put on ground already structures to mitigate against it's escalation.

So what are the ways to handle disputes before or after it has happened.

Policy enactment
Prevention is better than cure, there should be a poicy already outlining the penalty of anyone taking laws into their hands because of any dispute.

Designated reporting office
There should be an office where all forms of issues should be reported to as soon as the issue arises.

Skilled personnel for dispute resolution
The should be in place one that is skilled in disputes resolution specially put in place to resolve all matter amicably to avoid any escalation.

stationed Reporting box
A box can be created specially for put in it a written issue that Ann employee is confronted with. This box should only be opened by the boss.

 

[TOZZIBLINKZ]

Dispute and conflict does not only happen within countries to countries, but also conflicts and disputes can also happen within employees working together in the same business organisation or commercial Enterprise. And as a business manager or the business owner of such commercial Enterprise or business organisation, it is absolutely your primary role and duty to make sure that each employee or worker does not engage in any dispute or conflict, and some of this dispute may result as a result of tribal difference, language difference, or even consecutive hatred for one another, or possibly may strive as a result of romantic relationship.

As the business manager or employer, noticing such abnormality between two or more employees, it is expected to call these employees to desk, and hears each one side of the story before making any judgements. As the business manager employer it wouldn't be wise for you to judge one employee without hearing the story or what he or she has to say, so it is best for you to hear what all employees indulging in the act have to say in order to know where to judge from.

 

[Etini]

It is not easy as a manager to be able to settle disputes between two staff in your organization. Any side you tilt to might seem as if you are in support of that side. You have to display absolute neutrality no matter the staff involved to be as to succeed in settling disputes between two staff.

I worked for an organization and the boss' sister who was also a staff and I had a misunderstanding. The girl was evidently wrong but the man refused to call her out because of family ties. That's his I left that organization. That's why it is not even advisable to take sides when trying to resolve conflicts between two staff. When mediating in a conflict, you don't give any hint of preference for any staff. You have to be unbiased and absolutely neutral in handling such issues. Conflicts would always happen and they need to be managed.