Mikes smithen
Verified member
To some extent it can be accurate and correct to say that conflicts is totally inevitable in a business organisation and the reason is because it is absolutely rare for a business organisation to inhabits employees, workers as well as personnels who are from the same locality. Typically in a business organisation employees and workers may not be from the same locality however they could be personality clashes as well as personality contrasts in some cases and as a result of this conflict between employees can absolutely come about. As the business manager and is the business employer it is definitely your duty to resolve employees conflicts and below are some of the second steps you can possibly take to successfully and efficiently resolve conflicts between employees.
ADDRESS THE ISSUE PROMPTLY: Don't let conflicts fester or escalate. Address the issue as soon as possible to prevent it from getting worse.
LISTEN TO BOTH SIDES: Get both employees involved in the conflict to share their perspective and listen to each of them without interruption or judgment.
FOCUS ON THE PROBLEM, NOT THE PERSON: Keep the focus on resolving the problem at hand and avoid personal attacks. Encourage employees to avoid blaming each other and to instead focus on finding a solution.
BRAINSTORM POTENTIAL SOLUTIONS: Work with the employees to brainstorm potential solutions to the conflict. Encourage creative thinking and out-of-the-box ideas.
AGREE ON A RESOLUTION: Once a solution has been agreed upon, make sure it is documented and that both employees understand their responsibilities moving forward.
ADDRESS THE ISSUE PROMPTLY: Don't let conflicts fester or escalate. Address the issue as soon as possible to prevent it from getting worse.
LISTEN TO BOTH SIDES: Get both employees involved in the conflict to share their perspective and listen to each of them without interruption or judgment.
FOCUS ON THE PROBLEM, NOT THE PERSON: Keep the focus on resolving the problem at hand and avoid personal attacks. Encourage employees to avoid blaming each other and to instead focus on finding a solution.
BRAINSTORM POTENTIAL SOLUTIONS: Work with the employees to brainstorm potential solutions to the conflict. Encourage creative thinking and out-of-the-box ideas.
AGREE ON A RESOLUTION: Once a solution has been agreed upon, make sure it is documented and that both employees understand their responsibilities moving forward.
